The Intelligent Business Resource

Quoting Software for Maintenance and Service Teams

Describe the job in plain words and Tibr builds an itemised quote on your own rates — call-outs, planned maintenance and service contracts, ready to review and send.

Engineer's toolbox of spanners and drivers — Call-out, parts and travel — charged, not absorbed.

Who it’s for

Building maintenance contractors and facilities service teams
Mechanical, HVAC, electrical and plumbing service providers
Anyone quoting call-outs, repairs and recurring maintenance visits

Why Tibr

Quote one-off call-outs, planned maintenance and service contracts in minutes
Prompted for call-out fees, out-of-hours rates, travel, parts and van stock
Recurring visits priced per visit, with the year totalled up
SLAs, assumptions and exclusions written into every quote
A clean, itemised PDF the customer can approve without a phone call

Try Tibr free

Free plan — no card needed · You review every quote before it's sent.

Sound familiar?

Built around the quoting problems service teams actually deal with

Call-outs, planned maintenance visits and service contracts all need pricing differently — and when the details live in texts from engineers, the quote is the last thing that gets done properly.

Time lost to quoting admin

Turning an engineer's job sheet into a proper quote shouldn't take longer than the visit did.

Quotes typed up after the vans are back in
Job notes, photos and parts lists in five different places
Call-outs, planned visits and small works each formatted from scratch
Customers chasing while the quote sits half-done

Profit lost through missed details

On service work the margin leaks in small lines — the ones nobody wrote down.

Call-out fee or first-hour rate not applied
Travel, parking and out-of-hours rates forgotten
Parts and van stock used but never charged
SLA commitments and exclusions left vague — then disputed

How it works

See how Tibr builds your service quote

Start with what the engineer already told you. Tibr structures it into a clear quote you can review, edit and send — the same way for a call-out, a repair or a year of planned visits.

1. Describe the job.Talk or type — the fault, the kit, the site. Paste the engineer's notes straight in.
2. It asks the right questions.The gaps a good service manager checks — access, parts, travel, out-of-hours, return visits.
3. Review every line.Itemised on your own rates — call-out, labour, parts. Tweak anything before it goes out.
4. Send a pro PDF.Clean, itemised, customer-ready — scope, assumptions and exclusions in writing.

Nothing missed

Build quotes with the details that protect your margin

Tibr helps you structure the parts of a service quote that get skipped when you're pricing from a job sheet and a phone call.

Call-out & first hour

Your attendance charge and first-hour rate applied every time, not when someone remembers.

Labour & out-of-hours

Standard, evening and weekend rates kept separate — night work priced as night work.

Travel & mileage

Getting there, parking and congestion charges — costed, not absorbed.

Parts & van stock

Parts fitted and consumables used off the van — charged at your sell price.

Recurring visits

Monthly, quarterly or annual planned maintenance priced per visit and per year.

SLAs & response times

Coverage hours and response commitments in writing, with what sits outside them.

Assumptions & exclusions

What the price is based on and what it doesn't cover — less room for disputes.

Variations & return visits

Extra faults found on site captured and priced before they become free work.

Any service job

Work maintenance & service teams quote with Tibr

Call-outs & reactive repairs

Fault finding, breakdowns and emergency call-outs — priced from the van on your saved rates.

Planned maintenance

PPM visits, inspections and seasonal servicing — priced per visit, with the year totalled up.

Service contracts & SLAs

Annual agreements with coverage hours, response times and what sits outside the contract.

Small works & upgrades

The repairs that grow — replacements and upgrades quoted properly instead of squeezed onto a job sheet.

Building maintenance & facilities

Mechanical, HVAC, electrical and plumbing service work for facilities and commercial customers — each trade in its own section.

Service engineer's open toolbox packed with hand tools and spares — Every part off the van has a cost — the quote is where you get it back.

Typical sections covered: call-out & first-hour rates · labour & out-of-hours · travel & access · parts & consumables · hire & specialist kit · testing & recommissioning · waste & disposal · planned visit schedules · assumptions & exclusions.

You stay in charge

Tibr helps build the quote. You make the final call.

Tibr helps structure the details, but you review, edit and approve everything before it goes to the customer.

You stay in control

Check every quote before it's sent — you send it, not the software.

Edit before sending

Adjust the wording, scope, pricing or details on any line.

Use your pricing

Built around your call-out fees, labour rates and parts prices — never invented numbers.

Clear assumptions & exclusions

It's obvious what's included, excluded and assumed.

Start building clearer service quotes

No credit card required · You stay in control of every quote.

FAQs

Can Tibr handle out-of-hours and weekend rates?

Yes. Keep standard, evening and weekend labour rates separate, plus your call-out fee and first-hour rate — all your own numbers, never invented.

Can I quote recurring planned maintenance visits?

Yes. Price monthly, quarterly or annual PPM visits per visit and per year, with the schedule set out in the quote.

How does it handle travel and small-parts charges?

Tibr prompts for travel, mileage and parking, and for parts and van stock used on the job — so they're charged, not absorbed.

Can quotes include SLAs?

Yes. Put response times, coverage hours and what sits outside the agreement in writing on the quote.

What does the customer receive?

A clean, itemised PDF with scope, assumptions and exclusions — reviewed and sent by you.