Quoting Software for Maintenance and Service Teams

TIBR makes quoting easy for service contractors—structure single call-outs, recurring maintenance, and bundled service agreements with clarity and detail.

Who it’s for
  • Building maintenance contractors and facility service teams
  • Mechanical, HVAC, electrical, and plumbing service providers
  • Any business quoting repairs, inspections, and recurring maintenance agreements
Why TIBR
  • Quote one-off service calls, recurring PMs, and bundled agreements in minutes
  • Prompted for labor tiers, travel, consumables, permits, rentals, and special charges
  • Attach clarifications, exclusions, and SLA commitments to every quote
  • Export branded proposals as PDF/Word or a shareable link
  • Save templates for common service contracts and maintenance programs
Try TIBR free

No credit card required.

The maintenance & service quoting problem

One-off call-outs, recurring PMs, small projects, and bundled service agreements all need different formats. Techs text notes, dispatch logs add fees, and SLAs require response/repair commitments. Spreadsheets cause misses on travel, consumables, and after-hours rates. TIBR standardizes quotes so you respond faster and protect margin.

  • Scattered notes → missed trip charges, materials, and labor tiers
  • Inconsistent templates for PMs vs. call-outs → slow turnaround
  • Unclear SLAs and exclusions → write-offs and disputes

How TIBR works for service teams

  1. Capture the request. Tech or dispatcher pastes notes: equipment, fault, site, priority, access, and photos.
  2. AI builds the quote. Structured sections for labor tiers (standard/OT/DT), travel, truck/consumables, materials, and equipment.
  3. Guided prompts. After-hours rates, parking/tolls, permits, lift/crane, disposal, testing/commissioning, warranty.
  4. PM & agreements. Generate recurring schedules (monthly/quarterly/annual), checklists, and bundled agreement terms with SLAs.
  5. Export & share. PDF/Word/CSV or a branded proposal link with version history.

Dispatch & Coordinators

  • Quote from ticket notes in minutes
  • Templates for PMs, inspections, and call-outs
  • Clear SLAs and response commitments

Service Managers

  • Standard labor tiers and fees reduce write-offs
  • Bundle agreements with options and add-ons
  • Audit trail for approvals and revisions

Customers & Facilities

  • Readable proposals with itemized scope and SLAs
  • Alternates for repairs vs. replace decisions
  • Faster approvals with apples-to-apples structure

Typical scope elements covered

  • Labor tiers: standard, OT, DT; minimums and call-out fees
  • Travel, mileage, parking/tolls, and site access costs
  • Truck stock & consumables; rental/lift/crane charges
  • Materials & parts with lead time and warranty notes
  • Testing/commissioning, cleanup/disposal, documentation
  • PM checklists and frequencies; seasonal start-ups/shut-downs
  • SLAs: response/repair times, coverage hours, penalties/exclusions

Integrations & outputs

Export quotes and agreements to PDF, Word, and CSV. Maintain price books, labor tiers, and PM checklists. FSM/CMMS/Accounting integrations (ServiceTitan, Simpro, QuickBooks Online, Xero, etc.) are planned — see the roadmap.

Results service teams see

  • 50–80% faster quote turnaround for call-outs and PMs
  • Fewer write-offs via standard fees and SLA clarity
  • Higher attachment rates on bundled agreements

Want specifics? See customer stories.

FAQs
Can TIBR handle after-hours/OT/DT rates?
Yes. Configure labor tiers and minimums per customer or agreement.
Can I build recurring PM programs?
Yes. Set frequencies and checklists, then generate PM schedules with pricing.
How do you handle travel and small-parts charges?
Prompts for trip, mileage, parking/tolls, and truck stock/consumables.
Can quotes include SLAs?
Yes. Add response/repair times, coverage hours, and penalties/exclusions to proposals.
What export options are available?
PDF/Word/CSV and shareable link; FSM/CMMS/accounting integrations are on the roadmap.
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